Refund Policy

SURVIVAL GEAR FORCE – RETURN, REFUND & CUSTOMER PROTECTION POLICY

Effective Date: [Insert Date]

1. Commitment to Operational Excellence

We prioritize reliability, transparency, and customer satisfaction in every transaction.

2. Return Window

Returns are accepted within 30 days of confirmed delivery.

3. Eligibility Criteria

Returned items must:

  • Be unused
  • Be in original condition
  • Include all packaging and components

4. Non-Eligible Returns

  • Used or damaged products
  • Final sale items
  • Customized goods

5. Defective or Incorrect Items

Report within 7 days.
We will provide replacement or full refund.

6. Cancellation Policy

Orders may be canceled within 12 hours of purchase.

7. Return Authorization Process

Returns require prior approval.

8. Refund Processing Timeline

Refunds are processed within 5–10 business days after inspection.

9. Shipping Responsibility

  • Customers cover return shipping unless item is defective.

10. Exchanges

Only available for defective or incorrect items.

11. Refund Delays

May occur due to banking systems.

12. Abuse Prevention

Excessive returns may lead to restrictions.

13. Chargebacks

Customers should contact us before filing disputes.